Due to a technical issue outside of our control some staff have limited access to our systems.

This may cause delays on when calling the office as well as our turnaround time on loan applications. We are working with our partners to resolve the issue as soon as possible.

If you simply wish to check your balance and make a share withdrawal, please register for our online members area using the link below.

To simply check you balance, you can text the word ‘savings’ to 80800



Citysave PDF Downloads

Here you can download key information:

Citysave Rule Book

Account Terms and Conditions

Junior Account Terms and Conditions

Tenant Account Terms & Conditions

Citysave Privacy Statement

Summary of charges

FSCS Information

Citysave FSCS Information Sheet