Ready to start saving?
Apply for a Citysave Savings account online.
Helping you save
for your tomorrow
Ethical saving for the people of Birmingham and Warwickshire.
Regular savings are an essential part of financial well being.
We provide saving plans for protecting against financial shocks and longer term plans such as saving for your next years holiday, your children, Christmas, a mortgage deposit or even home improvements.
When you save with us, you are not just another customer, but an active member of a successful financial co-operative which provides security and protection for your savings.
Am I eligible?
As per our rule book, Qualification for membership is subject to restrictions under our ‘Common Bond’. Currently admission to membership is restricted to individuals who reside or are employed in the locality of Birmingham (B Postcode) or the county of Warwickshire.
Why save with Citysave?
The benefits include:
Easy access, regular savings account
Checking your balances and making withdrawals has never been easier. We have several methods available for you to use, including a free text to the mobile we hold on file for you. Simply text the word ‘savings’ to 80800 to retrieve a live balance directly to your phone.
Our automated telephone service can be accessed 24/7 by calling 0121 616 6200, option 1. To be set up on this service call the office and an operator will guide you through this.
You can register for access to your account via your mobile/tablet AND/OR your laptop/PC, this will allow you check balances, make withdrawals and set savings goals. Visit www.citysave.org.uk/register
Flexible to suit your needs; save as much or as little as you like
Save what you can afford. The amount you save can be changed at any time to suit your needs and we offer a range of ways to make saving simple. To find out how to do this call our office on 0121 616 6200 and speak to one of the team today.
Receive an annual dividend paid to all our members
A dividend shall be declared on all fully paid savings held during the preceding financial year or interim period. Savings held for less than the full year shall be entitled to a proportional part of the dividend. A dividend on members’ savings may be recommended by the Board of Directors for declaration at the Annual General Meeting.
Quality UK based customer service
We are passionate about the service we offer our members, and we know this is what sets us apart. With all our call handling taking place in the UK, you will receive a high quality & professional service from experienced operators, here at Citysave.
How can I withdraw my savings?
Bank transfer to a nominated account: This transfer is free of charge and takes 2 working days (if you require the money more urgently we can arrange a same day payment – Charges may apply) Automatic transfer of funds onto a prepaid Visa Debit card – ask a member of staff for details.
Are my savings secure?
Savings with Citysave are protected by the Financial Services Compensation Scheme (FSCS).
The Financial Services Compensation Scheme (FSCS) is a scheme provided by the UK Government. It gives a level of cover for your money if anything happens to your bank, building society or credit union.
In respect of deposits, an eligible depositor is entitled to claim up to £85,000. The £85,000 limit relates to the combined amount in all the eligible depositor’s accounts with the credit union, and not to each separate account.
Download the Citysave information sheet
Find out more about how the FSCS protects your money or visit www.fscs.org.uk
FAQs
How much does it cost?
Withdrawing money from you account is free
Membership costs 75p per quarter
How do I save?
There are two ways you can save. The easiest way is via a deduction from your pay. Citysave will take your instructions and inform your Employer (subject to your Employer being a Citysave partner).
Alternatively, you can set-up a standing order from your bank. Please quote your National insurance number in the payment reference field.
How do I get my money out?
Withdrawals can be made direct to your UK bank account/building society.
Withdrawals to your bank take 2 working days and are free of charge. We do offer a same day faster payment service in case of emergencies but this attracts a fee.
Alternatively, we can credit a prepaid Visa “Engage” debit card on the same day you request withdrawal free of charge.
How can I check my balance?
Text the word ‘Savings’ to 80800 and we will text your balance to your mobile phone instantly.
Alternatively, you can check your account online or telephone us on 0121 616 6200
Can I have savings pots for different purposes?
Yes – you can ask us to set up accounts for a range of things including Holidays, Junior savers or even Christmas.
How much can I save and how safe are my savings with Citysave?
There is no cap on savings but all deposits are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000
On this page:
- Am I eligible for a Citysave savings account?
- Why save with Citysave?
- How can I withdraw my savings?
- Are my savings secure?
- How can I save?
- Terms and Conditions
0121 616 6200
Please call to find out more about saving with us.
Did you know?
You can start saving today in the following ways:
- Payroll deduction
- Standing Order
- Directly from your benefit payment