Due to a technical issue outside of our control some staff have limited access to our systems.

This may cause delays on when calling the office as well as our turnaround time on loan applications. We are working with our partners to resolve the issue as soon as possible.

If you simply wish to check your balance and make a share withdrawal, please register for our online members area using the link below.

To simply check you balance, you can text the word ‘savings’ to 80800



Junior Saving Account

Start saving now and build up a ‘nest egg’ on your child’s behalf.

This is available to children of adult members, from birth age up to the age of 16 years, when the account will be transferred and become the responsibility of the ‘Junior’.

Is it easy to open a Junior Account?

Yes it is easy and convenient. A child will be supported by the parent or guardian who will open the Junior Account on behalf of the junior person, sign the application form and take the responsibility of the Junior Account.

Complete the application form and send it to Citysave Credit Union.

If you have any problems regarding downloading the application form, please contact us and we will be happy to send one to you.


How to start saving

Payments and withdrawals on behalf of a child can be made via the account of the parent or guardian

For more information, please contact us on 0121 616 6200

What Happens When the junior member reaches 16 Years Old?
From their 16th birthday,  they become responsible for the account.  The named account holder is contacted by Citysave, and savings are transferred to an adult Credit Union membership account on completion of ‘Know Your Customer’ checks. The original adult member may continue depositing into the account, but can no longer have withdrawal access to the account.

Click here for the Terms & Conditions of the account