• Home
  • Personal
    • Save
      • Savings Account
      • PrizeSaver Account
      • Junior Saving Account
    • Borrow
    • Financial guidance
      • Budget Planner
      • Income Maximisation Tool
      • Debt Advice Locator
    • About Us
      • Mobile App
      • Meet the Team
      • Payroll Partners
      • Contact Us
      • Blog/News
  • Business
    • Employee Benefit Scheme
    • Rent Protection Service
    • Financial Guidance

Citysave

Citysave
  • Personal
  • Business
MENUMENU
  • Save
    • Savings Account
    • PrizeSaver Account
    • Junior Account
  • Borrow
  • Financial guidance
    • Budget Planner
    • Income Maximisation Tool
    • Debt Advice Locator
  • About Us
    • Mobile App
    • Meet the Team
    • Partners
    • Contact Us
    • Blog/News
  • Employee Benefit Scheme
  • Rent Protection Service
  • Financial Guidance
Help Log in

Help

General Help

  • Complaints
  • Mobile App
  • Website Terms and Conditions (PDF)
  • Citysave Rule Book (PDF)
  • Summary of Charges (PDF)
  • Privacy Statement
  • Financial Support (PDF)
  • Online Access Guide (PDF)
  • Mobile App Guide (PDF)

Savings Help

  • Account Terms and Conditions
  • Junior Account Terms and Conditions (PDF)
  • FSCS Information (PDF)
  • FSCS Information Sheet (PDF)
  • PrizeSaver Terms & Conditions (PDF)
  • PrizeSaver Privacy Policy (PDF)

Borrowing Help

  • Loan repayment difficulties

Business Help

  • Tenant Account Terms and Conditions
A branch in your pocket!
Don't forget to download our app

Protecting your money

For more useful information and downloads visit our Help section

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority FRN: 213258

Copyright 2025 Citysave Credit Union Ltd. Website by MAXX

Privacy Statement | Complaints Process