In 2017 Citysave made a number of significant investments to both protect our members and to provide an improved on line Member experience.
The modern world has seen Cyber crime emerge as a large threat to all businesses but particularly those engaged in financial services. Our Board of Directors see the protection of our members money and Data as being at the absolute heart of what we do and in 2017 we have made appropriate investments to ensure we keep your money and data safe.
Over the last 12 months we have invested in new state of the art Firewall protection and Data recovery support ahead of new Data protection regulations. This will help ensure your Credit Union remains strong and secure. We have also invested in a new website to improve the clarity and quality of on line support we provide.
We hope you will agree Citysave uniquely provides convenient ways to save through managed payroll and benefits deduction in a fully Financial Compensation Scheme protected environment supported by first class on line and telephone support. Access to your money and applications for loans has never been easier.
The investment spend has been essential and further IT investment is required for 2018 to keep your Credit Union, which is one of the largest by membership in the country, secure and efficient. We continue to be a transaction free organisation but inevitably the investment costs have to be adequately covered. With effect from December 2017, and under the terms of the Unions existing rules, we will introduce a small quarterly adult membership fee of 75p per quarter to be deducted from balances held at the end of December 2017 and each calendar quarter thereafter.
The vast majority of services remain free. For details of any fees which may be payable please see www.citysave.org.uk