About Us

Reasons for credit unions

The main reasons why people join Citysave are:

  • To create a source of credit for the benefit of members at a fair and reasonable rate of interest.

  • To promote the welfare of the community of Birmingham.

  • To save on a regular basis, thereby building up a fund of money for their own benefit ready for a rainy day. 

  • Because at Citysave you are a member and not just a customer.

Because we don't have to pay a return to shareholders, we support the local community, we are run by the local community and for the benefit of that community solely.

We are proud to serve our city.

Why we are different from banks?

We are different from high street banks because we are a Members benefit financial co-operative, owned and controlled by its members.

In addition, all surplus profits are returned to our members in the form of a dividend.

Our ethos is to promote high quality community financial services, savings plans and ethical and affordable loans, so making good straight forward financial products and services available to everyone who lives or works in Birmingham.

How safe is my money?

  • Citysave is authorised by the Prudential Regulatory Authority and jointly regulated by the Prudential Regulatory Authority and Financial Conduct Authority. Registered number: 213258

  • We belong to the Financial Ombudsman Service together with banks and building societies

Peace of Mind

One benefit of saving with Citysave is that your savings are covered by the Financial Services Compensation Scheme (FSCS) which we pay into in order to protect our members savings.

The FSCS can pay compensation to depositors if a credit union is unable to meet its financial obligations and all of our deposits are covered by the scheme. In respect of deposits, an eligible depositor is entitled to claim up to £85,000. The £85,000 limit is not for each separate account but, relates to the combined amount in all the eligible depositors accounts with the credit union. For further information about the scheme (including the amounts covered and eligibility to claim) please ask a member of staff or refer to FSCS website www.fscs.org.uk or call 0800 678 1100.

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How does a credit union work?

Adults and children make deposits into the credit union to build up their savings, known as ‘shares’ for adult members.

Adult members can apply for a loan

The size of a loan depends on your ability to repay the loan. We always try to support our existing members who have a good record with us.

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The story so far

Citysave Credit Union was initially registered in 1988 as the Birmingham Council Employees Credit Union, to provide easily accessible savings and borrowing facilities to its staff.

From May 2003, we provided ethical and affordable financial services to all those who live or work in Birmingham.

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