What do our volunteers do?

Our volunteers are involved in all aspects of our organisation including Member Services, Outreach, Marketing, HR, Debt Collection, Finance as well as many special projects.  We aim to give all of our volunteers meaningful assignments and use thier skills and expertise to the best of our ability.

What are the benefits?

There are many benefits to volunteering here with us at Citysave including:

• Building Confidence
• Meeting New People
• Training and Development
• Building CV
• References

Do I need qualifications?

No, our volunteers do not necessarily need to have specific qualifications as full training will be provided.  However, we do have a variety of special projects aimed at volunteers with specific skills and experience.

Will I get training?

Yes! All of our volunteers are assigned a mentor who will supervise them on a day-to-day basis and offer on-the-job-training.  On your first day you will be given an induction ensuring that you have all of the information necessary to start your placement.  We also offer our volunteers accredited training from external learning providers including Finance, Lending, HR, Marketing and many more.

 Will I be paid expenses?

Yes! All of our volunteers will be paid 'out-of-pocket' expenses, these include:

• Travel to and from Citysave
• Lunches

Will I get a reference?

Yes! We provide all of our volunteers with references for future employment.

How do I apply?

If you would like to apply for any of our volunteering opportunities please download an APPLICATION FORM and return it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or post it to Citysave Credit Union, 16 Waterloo Street, Birmingham, B2 5UG.